Me: “Thank u for calling ****. How may I help u?”
Customer: “Okay, so I want my rebate.”
Me: “Alright, all I need from u is the cellphone number.”
Customer: “I don’t have one.”
Me: “…u don’t have a cellphone number?”
Customer: “No, but I want my rebate.”
Me: “So, u do knw tht in order to receive a rebate, u actually need to purchase a cellphone?”
Customer: “For **** sakes. u’re telling me tht in order to get MY rebate, I need to go out, waste MY gas, and with MY money, buy a cellphone?”
Me: “Well, tht would be the general idea of getting a reimbursement on something u had purchased.”
Customer: “But I just want the money back…”
Me: “Well, it’s not like this is free money.”
Customer: “…it’s not?”
Me: “No.”
(After about 20 seconds of silence, the customer hangs up.)
