Lady Customer: “Yes, actually. u hav this item tht I wnt, but it looks like it’s been damaged.”
(Lady lifts up a portable DVD player tht’s currently on sale. She pointed out a small tear in the box.)
Lady Customer: “Would u happen to hav any more?”
Me: “Sure, I can check for u.” *checks our computer* “No, I’m sorry, it appears tht u hav the last one.”
Lady Customer: *angry* “Why don’t u hav any more!?”
Me: “Well, it’s a great sale, so we’ve had a lot of people come in today to purchase it.”
Lady Customer: “Yes, but it’s ON. SALE. tht means tht it should be IN. STOCK.”
Me: “Ma’am, I’m sorry, but since it’s on sale, we’ve had a lot of people come in today to purchase it. The one tht u hav right now is still in good shape. The only problem with it is not the product, but the box itself.”
Lady Customer: “This is false advertising! ur ad said u had these, but u don’t! WHY!?”
Me: “Because if we had every on sale item overstocked to meet demand, our storage room would be impossible to traverse through…”
Lady Customer: “Fine, be a smart ass. I still wnt one from here either way. Call the store in [location] to drive one here so I can purchase it.”
Me: “… Excuse me?”
Lady Customer: “Call [location]…and tell thm to bring me one…”
Me: “Um… first, we don’t hav an outside line in my department. u would hav to go to Guest Service. Second, they wouldn’t deliver a single item for one guest.”
Lady Customer: “Why the HELL not!?”
Me: “Because… I don’t think the Electronics specialist, currently busy handling his own department…would be very happy to hav to get ur item, drive his car 20 minutes, waste gas, and then deliver said item to u while u’re already holding said item in hand…”
Lady Customer: “THIS. IS. RIDICULOUS!”
Me: “We agree then.”
Lady Customer: *Infuriated* “I am NEVER coming to this STUPID F**KING STORE AGAIN! I’M GOING TO WALMART!”
Me: “Good luck Ma’am! I heard they hav GREAT customer support, but I doubt they will meet to ur demands.”
(Lady storms off.)
Another Customer: “What the f**k was her problem?”
Me: “…thank u…”
