Customer: “No.”
Me: “Okay, can I take ur post code instead?”
Customer: “No.”
Me: “Okay sir, I’m trying to help but I need to bring ur account details up in my system.”
Customer, rather angrily: “What the **** do u want my details for? I can’t connect to the internet, u need to sort it out!”
Me: “I will do my best, sir, but like I explained I need to bring up ur account details to verify what the problem seems to be.”
Customer, screaming: “tht’s it, I’m calling ur complaints department. This is ***** ridiculous. I also want to speak to ur manager NOW!”
Me: “Sorry sir, I cant do tht as u haven’t verified any of ur account details.”
Customer: “tht’s it, I’m leaving ur provider for somebody else!”
Me: “Thanks for calling ***** technical support. Have a nice day!”
(Two minutes later my manager comes over and just bursts out laughing.)
