Me: “Okay…”
Customer: “Well, I don’t know the name of their album, their band name, or the name of the song but the tune is like this: ‘ba ba bee da dum dum baaa.’”
Me: “…”
Customer: *not very happy with me* “Do u have any clue what I’m talking about?”
Me: “Ma’am, I’m sorry but we can’t really look up ‘ba ba bee da dum dum baaa’ in our computer.”
Customer: “Don’t be a smart a** with me, missy.”
Me: *trying not to laugh* “Ma’am, I’m not trying to be a smart a**, I’m just saying ther isn’t really any way I can help u unless u have some information I can look up.”
Customer: *yelling* “NEVER IN MY LIFE HAVE I EVER BEEN TREATED SO DISRESPECTFULLY AT SOME BULLS*** BOOK STORE! EVERY TIME I COME HERE u AND uR CO-WORKERS ACT AS IF IT’S SUCH A CHORE TO HELP CUSTOMERS!”
Me: *trying really hard not to laugh* “Would u like me to call my manager?”
Customer: “YES!”
(I page my manager, which we have several but I lucked out and got the good one)
Rad manager: *irritated because she was busy* “Is ther a problem?”
Customer: “Yes, the…”
Rad manager: “No, I wasn’t talking to u.”
Customer: “Well!”
Me: “She wants me to look up a song using only the tune.”
Rad manager: *laughs*
Customer: *again, yelling* “IS IT SO HARD TO ASK FOR A LITTLE HELP OR DO u NOT OFFER tht FOR FREE? ALL I NEED FROM u IS THE BAND NAME tht SINGS tht ONE SONG tht GOES LIKE THIS, ‘BA BA BEE DA DUM DUM BAAA’! IT ISN’T tht HARD TO FIGURE IT OUT!”
Me: “So go home and figure it out and give us a call.”
Customer: “I will never shop here again! I’m taking my business to Barnes & Noble!”
Rad manager and I: “Okay. Bye.”
