Customer, very irate: “Yeah! I didn’t pay my internet bill and now its saying my account is suspended and I want to know why!”
Me: “Okay, u didn’t pay ur bill, we suspended ur account and u would like to know why?”
Customer: “Yes! Why? Why did u suspend it?”
Me: “Alright, let me take a look here…my system shows it suspended the account because u didn’t pay the last bill we sent.”
Customer: “I know I didn’t pay the bill! Have a little f**king sympathy here! Are u customer service??”
Me: “I’m tech support.”
Customer: “Where is customer service at?!?”
Me: “Our billing department handles all our customer service issues, I’ll transfer u down to them.”
Customer: “u’re acting like a real a**hole u know tht? u need to have more empathy for people!”
Me, in the most uppity happy-go-lucky voice ever conceived; I almost gagged from bringing so much joy up: “u have urself a fabulously sunshine-filled day, sir!”
Customer: “watS uR F**KING NA–”